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ENHANCE SERVICENOW

Maximize ServiceNow value with Panaseer

Panaseer creates trusted asset-centric data, linking identities to support IT, Security, Audit, and GRC teams using ServiceNow.

ServiceNow is powerful, but it can’t do everything on its own

Many teams invest in ServiceNow to create a central record for their IT assets, risk measurement, and compliance evidence. Yet assets move, people change roles, and new systems appear faster than ServiceNow’s inventories and Configuration Management Database (CMDB) can keep up.

With shadow IT and configuration drift, keeping CMDB data complete and accurate is a constant challenge. Incomplete information creates blind spots, leading to untracked vulnerabilities and unclear ownership. Teams are missing assets, relying on misleading risk reports. They lack the context of identity-driven data and use error-prone manual indicators and attestation for compliance.

A photo of a black male in his thirties with pink background. Two dashboard items are shown next to this: total number of devices in blue is 3,175 and device missing in serviceNOW in amber is 532.
  • ServiceNow without Panaseer
  • ServiceNow with Panaseer

Data gaps

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CMDB is incomplete and struggles to keep up with shadow IT, configuration drift, and constantly evolving environments. This leaves blind spots that undermine visibility and decision-making.

Risk reporting

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Vulnerabilities may not be linked to assets or owners, slowing remediation and leaving critical exposures unaddressed. SOC teams lack context to prioritize effectively.

Manual compliance checks

Manual indicators and attestation used for checking compliance increase the risk of erroneous results and slow down evidence collection.

Reliable and complete CMDB, every day

A dashboard shows a bar chart and line graph, in blues and pinks. Next to it is green lines indicating reporting.

Panaseer continuously validates and enriches your CMDB, providing a full, accurate inventory of assets, identities, and business context. Teams can rely on a single source of asset truth.

Connected risk, identities and vulnerabilities

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Every vulnerability is mapped to the right asset and owner. Security teams gain context-rich insights, enabling proactive remediation and risk-based incident prioritization.

Automated, accurate data-driven evidence

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We deliver a dynamic source of truth for data-driven controls compliance checks. This provides verifiable evidence and real-time insights to automate compliance and eliminate errors.

How Panaseer enhances ServiceNow for security and risk

Enhancing ServiceNow CMDB with accurate data

Panaseer continuously validates and enriches asset data to keep ServiceNow’s CMDB complete and reliable.

Panaseer delivers full visibility across your environment by:

  • Aggregating data from multiple trusted tools and instances
  • Reconciling shadow IT
  • Uncovering unmanaged devices
  • Adding context like ownership, vulnerabilities, and patch status

Teams can streamline operations and make faster, more confident decisions based on a trusted source of truth.

Context-rich insights for security operations

Panaseer strengthens ServiceNow’s Vulnerability Response (VR) and Security Incident Response (SIR) by linking every vulnerability and incident to the right asset, owner, and business context.

The Panaseer platform is purpose-built to handle the processing of enterprise-scale data volumes from multiple tools and instances. This creates a net-new asset and controls data to feed ServiceNow a complete and continuous picture of risk, connected to identities.

Teams gain actionable, validated insights, enabling faster prioritization, automated remediation, and risk-based decision-making. This reduces operational friction and ensures effective response to untracked vulnerabilities and critical incidents.

Elevating integrated risk management

Panaseer enhances ServiceNow’s Integrated Risk Management (IRM) by continuously and automatically updating policy and compliance controls with verified asset and identity data.

Instead of relying on error-prone attestation and manual indicators in ServiceNow, Panaseer can feed your basic and scripted indicators automatically. This ensures your metrics reflect the true, real-time risk landscape.

By providing continuous compliance, proactive decision-making, and confidence in reporting, organizations are empowered to manage risk efficiently and maintain regulatory adherence across the enterprise.

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Find out how to illuminate your security posture with Panaseer CCM.

Our team can give you a tailored demo of the Panaseer platform, including the metrics and dashboards that enable you to prioritize resources and accelerate remediation.

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the continuous controls monitoring solution